Money and bookkeepingTax & records

How should refunds and credit notes be recorded?

We sometimes refund part of an invoice and the bookkeeping becomes unclear.

Reviewed seed boundary: This discussion is practical guidance, not individual advice. GOV.UK: Invoicing

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Link the credit note or refund to the original sale, preserve the audit trail and reconcile the money movement. Do not edit an issued invoice so the history disappears.

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